FAQ
call us now
(728) 227-1405
Frequently Asked Questions
Why Would I Need to Be Towed?
There are many reasons you might need a tow. The most common reasons include a mechanical breakdown, a flat tire with no spare, a dead battery, or if you’ve been in an accident. Sometimes, it’s safer and more efficient to have your vehicle towed to a mechanic rather than trying to perform a repair on the side of the road.
Many car insurance policies offer coverage for roadside assistance and towing, but it varies depending on your specific plan. We recommend checking with your insurance provider to see what your policy covers. We can provide you with a detailed invoice that you can submit to your insurance company for reimbursement.
If you’ve been in an accident, your safety is our top priority. Once you’re in a safe location, give us a call. We’ll dispatch a tow truck to your location to remove the vehicle. We can tow it to a collision repair center of your choice, your home, or our secure storage facility.
Towing costs can vary based on several factors, including the distance of the tow, the type of vehicle, and the complexity of the service needed (e.g., a winch-out from a ditch). We provide transparent, upfront pricing, and you can get an accurate quote by calling us directly.
Boat towing, especially for a large vessel on land, requires specialized equipment and expertise. The cost can be influenced by the boat’s size, weight, and the distance of the tow. We have the heavy-duty tow trucks and experienced drivers to handle the safe transport of your boat, whether it’s for a service appointment or a new location. Please call us for a custom quote.
Towing a large vehicle like a camper, RV, or big rig falls under our heavy-duty towing services. The cost is determined by factors such as the vehicle’s class (e.g., Class A motorhome vs. a smaller travel trailer), its weight and dimensions, the distance of the tow, and the nature of the breakdown. These jobs require a specific type of tow truck and specialized knowledge to ensure a secure and damage-free transport. We are equipped to handle these larger vehicles and can provide a precise estimate after discussing your specific needs.
Yes, it is highly recommended and often required to use a flatbed tow truck for all-wheel-drive (AWD) vehicles. This prevents potential damage to the drivetrain. Our flatbed trucks are designed to safely transport AWD vehicles, ensuring all four wheels are off the ground.
For vehicles with an automatic transmission, it is not recommended to tow with the drive wheels on the ground for more than a very short distance. This can cause severe damage to the transmission. For safety and to prevent damage, we use a flatbed tow truck to transport all vehicles with automatic transmissions.
Yes, towing services on weekends, holidays, or late at night may have an increased rate due to higher demand and after-hours service. We will always provide you with a clear and transparent quote before we dispatch a truck to you.
Yes, all of our tow trucks are regularly inspected and maintained to meet and exceed all safety and roadworthiness standards. Our commitment to safety extends to our equipment, ensuring that we can provide reliable and secure service to you.
Professional towing services, when done correctly, are not rough on your car. Our drivers are trained to use the proper equipment and techniques to ensure your vehicle is safely secured and transported without any damage. We treat your vehicle as if it were our own.